Shipping & Returns
Free Shipping
Orders of $100 or more (before discounts or coupons are applied) qualify for free standard shipping within the United States.
For example, if your cart total is $100 but you use a coupon that brings it below $100, free shipping will not apply.
Standard Shipping
Orders under $100 have a flat shipping rate of $8. Standard shipping typically takes 3-7 business days after your order has been processed, depending on your location and the carrier.
At this time, we only ship within the United States.
We want you to love your purchase! If you are not completely satisfied, you may return your item(s) within 14 days of delivery for a refund or store credit.
Conditions for Returns:
Items must be unused, unwashed, and in their original condition with tags attached.
Return shipping costs are the responsibility of the customer.
Original shipping fees are non-refundable.
How to Initiate a Return:
Please contact us at twopreppygirls@yahoo.com with your order number and details about the item(s) you wish to return. We will provide instructions to complete your return.
FAQ
We typically process orders within 2-3 business days. Once your order ships, you’ll receive a shipping confirmation email with tracking information.
We process orders quickly, but if you need to make a change or cancel, please contact us as soon as possible at twopreppygirls@yahoo.com. If your order has already been processed or shipped, we are unable to make changes.
We are not responsible for packages lost or damaged in transit. Please contact the shipping carrier to file a claim if this occurs.
At this time, we do not offer direct exchanges. If you need a different size or color, please initiate a return and place a new order for the desired item.